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  22 November 2017

Telecoms Jobs

Vacancy Details

Job Title:Telemarketing - B2B - Wolverhampton

Salary 16,000 - 20,000 plus commission OTE 24,000+
Essential Experienced required: B2B Appointment / Lead Generation
Based: Pendeford, Wolverhampton. Junction 2 M54.

Our client is a leading Technology company. They are now seeking to expand their Telemarketing team.

Purpose: To book quality B2B appointments for Sales Consultants to attend, in order to sell products and services provided by the client.

Role Overview: A Telesales Consultant's role is an essential and key function within the business, recognising potential opportunities for Sales Consultants to maximise business opportunities to ensure business growth.

Role Profile: A Telesales Consultant will be expected to identify and maximise opportunities, by utilising data / company contacts, provided on the Customer Relationship Management Database (CRM) - Goldmine.

*Regular contact is required and effective, time management of the Goldmine diary management is essential towards the success of this role. All telesales members must be able to accurately record and forward diarise future call backs.

*This role requires enthusiasm, a positive approach, with the ability to handle rejection and maintain confidence at all times. Weekly appointment targets and call time targets are set for this role.

Full training is provided

Key Duties:

*Maintaining & updating Goldmine calendar.
*To prepare effectively before a call is made.
*Identification and liaison with key personnel and decision makers.
*To be articulate, polite and professional.
*Carry out a full 'Fact Find' by using probing and open questioning techniques, listening effectively and accurately recording details of conversations, using A1 strategies.
*Work as part of a team and to work alone, unsupervised.
*To think 'out of the box' and on one's feet, using initiative.
*To be able to work under pressure.
*To process appointments effectively, booking into Goldmine calendar, paper diary and updating appointment board.
*To liaise with Sales Consultants when trouble shooting.
*To liaise with Telesales members and be a 'buddy'.
*Attend regular Telesales Meetings, providing input and feedback.
*All calls are recorded and used for training / learning purposes.
*Always work in a 'SMART' manner, Specific, Measurable, Achievable, Reactive & Timely.
*Any other duties as require

Essential Skills

Must have B2B appointment making experience

Listening Skills

Interpersonal Skills

Building & Developing Relationships



Time Management

Self Motivation

Organisational Skills

Attention to Detail

Career Progression:

Opportunity to migrate into our field based sales team.
No of Positions:1
Consultant:Ed Bailey

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