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  26 May 2018

Telecoms Jobs

Vacancy Details

Job Title:Customer Support Co-ordinator - Huddersfield area
Description:Customer Support Co-ordinator

Salary: Up to 20,000 (dependent on experience)
PLUS Annual Bonus and Pension Scheme
Ideally living in the Huddersfield, Dewsbury, Barnsley, Wakefield or surrounding areas.
Hours: 9.00am - 5.30pm Full time

Are you a highly motivated and confident individual?
Do you have customer service and administration skills?
Are you committed to achieving excellence in your next career move?
If so, then this is the perfect opportunity to join a leading Technology company.

Our client is a well established, Technology provider and is embarking on an ambitious growth plan and is now looking for an exceptional customer service co-ordinator to help look after their valuable customers.

What will you be doing?

*Dealing with first line queries and logging support cases.
*Dealing with incoming support emails
*Co-ordinate engineers for phone systems installations, faults and support work where necessary.
*Providing excellent customer service.
*Call stack management - Key to the role
*Purchase orders / customer orders

Who are you?

*To be successful and happy in this role you need to be ambitious, determined, positive, outgoing and totally committed!
*You will have excellent customer service skills and strong verbal and written communication skills.
*You will be meticulous in your organisation, diary management and have the ability to work on your own initiative as well as part of a team.

Experience Required: A minimum of 2+ years experience in Administration / Customer Service / Co-ordination.
No of Positions:1
Consultant:Ed Bailey

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