16 January 2018
|Job Title:||Billing and Provisioning Co-ordinator - Essex|
|Description:||Job Title: Billing and Provisioning Co-ordinator/Administrator|
Essential experience: Telecoms Billing / Provisioning
Location: Easy commute from Romford / Brentwood / Basildon area
cú25k (neg. depending on exp). Excellent career opportunity!
Our client is a Communications Company specialising in voice and data solutions looking for a Billing and Provisioning Administrator. Previous experience working in a Telecommunications company is essential for this role.
Good telephone manner, communication skills and knowledge of MS Outlook, Word and Excel are essential.
Your Role Responsibilities
Preparing monthly telephony bill runs - Full Training to be provided
. Importing and Analysing Monthly data
. Dealing and resolving any discrepencies
. Complete checks of pro-forma's invoices
. Ensuring the Invoices are sent out correctly
. Reconciliation of Supplier Invoices
. Managing any disputed charges with suppliers
. Liaising with Accounts Department once complete so the bills can be importing into the Accounts Package
. Creating Telephony Services agreements for new clients
. Ordering of Telephony products and seeing through to completion of installation including fixed telephone lines, broadband, leased lines, EFM, SIP and VoIP Services.
. Constant communication with Suppliers and Customers during installation process
. Liaising with the Project Manager so they are aware of the date and timescales of installations
What you'll need to succeed
. Experience of BT Openreach WLR3 ordering platform preferred
. Experience of a billing platform - Union Street's Abillity Billing Platform preferred
. Excellent organisational skills
. The ability to communicate effectively with management
. The ability to work under pressure
. Fast learner
. Excellent customer service skills
. Proactive problem solving and customer ownership skills
This position comes with on-site parking.
|No of Positions:||1|
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